NATE, North American Technician Excellence Inc., is an independent, third-party non-profit certification body for HVAC and HVAC/R technicians. NATE tests technicians; others train.
NATE's certification tests represent real world working knowledge of HVAC and HVACR systems and candidates can earn installation and/or service certification in one or more specialty areas. NATE certification tests are developed by the NATE technical committee. The NATE technical committee is comprised of industry experts who developed and oversee NATE's Knowledge Areas of Technician Expertise (KATEs). Each exam is developed based on these knowledge areas of expertise. The technical committee represents a wide variety of perspectives including contractors, educators, manufacturers, and utilities. Members also are diversely spread throughout the country.
Why Should I Ask For A NATE-Certified Technician?
NATE's HVAC and HVAC/R testing validates the technician's knowledge and a training program's instruction. The NATE tests are rigorous, multiple-choice, knowledge-based tests that represent what 80% of technicians have an 80% chance of encountering once a year.
Consumer Reports said, "It's a plus if a technician is NATE-certified."
EPA tells consumers to ask if a contractor's technicians are NATE-certified.
Under the Montgomery GI Bill, the Department of Veterans Affairs (VA) reimburses veterans who take the NATE tests.
The U.S. Army recognizes NATE Certification for promotion points. No other certification exam enjoys this industry support.
Is Puron® Refrigerant Right For You?
If you are considering upgrading your air conditioner or heat pump, keep in mind that Bryant's Puron® refrigerant-based products offer several benefits, including:
Cost-Saving Energy Efficiency – Most of our Puron refrigerant air conditioners and heat pumps offer higher efficiency ratings. Puron® refrigerant's heat-transfer properties create higher-efficiency performance.
Future Cost Of Service Savings – Due to U.S. government restrictions on future production.
Reliability – Bryant air conditioners and heat pumps with Puron® refrigerant have become the most reliable products in our entire line. Refrigerants with ozone-harming CFCs, the refrigerant used in most of today's heat pumps and air conditioners, will become harder to find and, eventually, more expensive. Upgrading to Puron® refrigerant now can help you avoid the potential rising cost of servicing most of today's air conditioners and heat pumps.
Quiet Operation – Many of the air conditioners and heat pumps with Puron® refrigerant also offer Bryant's Silencer AeroQuiet™ System for quieter operation.
Most residential air conditioning duct systems are not designed to be cleaned.
The duct systems that are designed to be cleaned are typically only used for commercial applications. Very few residential duct systems can be effectively cleaned without dismantling or replacing the entire system and no company can guarantee that ducts are completely clean and sanitized unless it is a new installation.
It is the policy of Sean McCutcheon's Air Conditioning and Heating, Inc.to not offer any product or service that we feel is inferior, ineffective, misleading, or that the customer simply does not need.
You cannot properly clean ducts by attaching a powerful vacuum to a vent. This would be like trying to clean a carpet by holding a vacuum two feet above the floor.
If you have Flexible Ducts, stuffing a brush through them may tear the material and create holes in the ductwork.
Resulting not only in ducts that are not clean, but now you are losing cold air into your attic and letting more contaminants (and often a few little critters) into your home.
If your ducts are made of fiberglass board - not only can they not be properly cleaned, but the act of trying to clean them will most likely result in filling your ducts and your home with minuscule fiberglass particles.
Some fiberglass ducts have a coating that will reduce the amount of fiberglass particles created, but there will still be more than 50% of the "dust" left behind.
When it is 100 degrees and your air conditioner has stopped working the only thing you care about is cooling off so - Do you call and ask for "service" or "maintenance"?
The basic difference between routine "maintenance" and a "service" call is this: Maintenance is preventive and it is only performed when the air conditioning system is operating properly as to ensure continued optimal performance.
In order to properly manage our "maintenance" customers, we schedule two maintenance visits over the course of a year at slightly different times for each customer so we can get to everyone and still be able to take care of service calls and emergency work.
Since air problems usually happen during the hottest part of the summer, there is a possibility that we could temporarily have more work than the techs can handle so new maintenance visits become a lower priority and may not be able to be scheduled for days or even weeks.
If you have no issues or problems, we would schedule routine maintenance as far as four months ahead. An advantage to our customers is that when we schedule so far in advance we can keep our maintenance prices low.
If you feel that your system is not working properly or it is not working at all, you need to schedule a service call. Keeping this in mind will help our dispatchers more efficiently schedule your work and help insure our technicians are able to use their time most resourcefully.
If you are not currently a Priority Service Agreement Member with Sean McCutcheon's Air Conditioning and Heating, you may want to consider signing up. Our Priority Service Agreement Members enjoy many benefits including free maintenance when they refer a customer to us.